Please allow 5-7 business days for your order to be processed and shipped from Texas. International orders typically take 1-3 weeks to arrive and may include customs fees, which are not included int he shipping rate are the customers' responsibility to cover.
U.S. CUSTOMERS: If you are not happy with your purchase, please contact us and we will help get the process started. If you are experiencing an issue with an Aime Creation product, please include photos and a detailed description in your email so that our team can determine how to help.
As a small business, we are not currently able to cover return shipping costs but are happy to ship exchanges at no extra charge. Exchanges or returns must be made within 30 days of delivery and require proof of purchase (e.g. your Aime Creations order number, order confirmation email, store receipt). Refunds cover the cost of the item returned and do not include shipping fees.
INTERNATIONAL CUSTOMERS: we apologize for the inconvenience, but are currently unable to offer exchanges on international orders. If you’d like to return your order for a refund, please note shipping costs for international returns are the customer’s responsibility.
Please contact us for wholesale options.